HDBank has now become one of Vietnam’s top-tier commercial banks, underpinned by a digital culture rooted in four key principles: customer centricity, data-driven approach, innovation, and partnership.

Building upon a solid foundation of 35 years of sustainable development, notably a decade of innovation (2014-2024), HDBank has achieved remarkable results. Our profit before tax has surged nearly 26 times, marking an average annual growth rate of 39.0%. Total assets have increased sixfold, with an average annual growth rate of 21.5%, and our charter capital has more than tripled.

KAs of the end of 2024, HDBank’s total assets reached VND 697,366 billion, marking an increase of 15.8% year-over-year. Profit before tax reached VND 16,730 billion, a 28.5% increase from 2023, while ROA and ROE stood at 2.0% and 25.7%, respectively, consistently placing HDBank within the top-performing banks in the sector. Consolidated NPL ratio (according to Circular No. 31) was controlled at 1.48%. Moreover, capital adequacy ratio (CAR) under Basel II was recorded at 14.0%, the highest in the market.

As of the end of 2024, HDBank’s customer base reached over 20 million, spanning both retail and corporate segments. Our network includes more than 370 banking transaction points, over 26,000 financial transaction points nationwide, and a market-leading and modern digital bank.

HDB shares closed at VND 25,500 per share on December 31, 2024, marking a 56.9% increase from the beginning of the year. Despite market fluctuations, HDB shares significantly outperformed the market level, growing at 3 times the VN30 Index increase and 4.7 times the VN-Index increase. HDBank has continued to solidify our standing in Vietnam’s financial market by maintaining our position in top-tier indexes such as VN30, VN-Diamond, and VNSI. Notably, HDBank was honored to be included in the 2024 VNCG50 index, which recognizes the 50 listed companies with best corporate governance practices.

As of February 14, 2025, DongA Bank has been rebranded as Vikki Digital Bank, a wholly-owned subsidiary of HDBank. This transformation occurred almost a month after DongA Bank’s mandatory transfer to HDBank under the “Restructuring of Credit Institutions” scheme. This strategic step aims to resolve existing issues and foster a healthier banking environment, in line with the directives of the Party and the Government.

This significant milestone in the digital era signals the beginning of a new chapter of stable and sustainable development for Vikki Bank. Furthermore, it marks another key moment for our commercial bank in our restructuring process, driving toward sustainable, modern, and healthy development. By utilizing the most advanced technologies and its widespread network, Vikki Bank delivers a modern, convenient, and secure customer experience, ensuring absolute confidentiality.

Previously, in 2013, HDBank successfully merged with DaiABank and acquired the consumer finance company Société Générale - Republic of France (now known as HD SAISON). The two M&A deals were successful in ensuring better benefits for both our customers and employees, thereby achieving strong consensus and favorable results. Thus, they have contributed to the sustainable development of HDBank and the whole banking sector.

Committed to delivering the most diverse and best-in-class banking solutions, HDBank consistently upgrades and refines our offerings for both retail and corporate clients via widespread nationwide network and digital channels.

At HDBank, a strong emphasis is placed on developing banking product and service solutions that are precisely “tailored” to the needs of each target segment, thereby creating value and fostering strong, lasting relationships with our clients.

For our corporate clients, HDBank focuses on optimally meeting their needs for both regular working and growth capital, with a strong commitment to supporting the development of their business ecosystems. To this end, HDBank has launched a series of initiatives including SME, supplier and distributor credit programs and the online payroll platform, Di Payroll. The Bank’s corporate service offerings are experiencing substantial growth, with the introduction of a digital cash collection (eCash) solution and smart kiosks at healthcare facilities and schools to accommodate a high volume of transactions and customers.

For our retail clients, HDBank pays close attention to their business needs by offering tailored loan packages for specific industries and retail outlets, as well as focusing on consumer credit for housing and other consumer goods purchases. Alongside this, the Bank provide payment and collection services, custody services, and a diverse range of credit cards with numerous features. Furthermore, the Bank regularly explore and implement promotional savings programs that bring significant value to our valued customers.

Embracing a dynamic and refreshing approach, HDBank is prioritizing digital solutions for our customers. With the upcoming launch of DI HD Biz for corporate clients and DI HD for retail clients, the Bank is offering “a one-stop digital banking solution,” that meet their everyday banking needs with greater flexibility and fewer in-person visits to our branches or head offices.

HDBank continuously expands our network to broaden access to financial services, now serving over 20 million customers nationwide. This widespread network, along with a modern digital banking platform, enables HDBank to promptly meet the diverse financial needs of all segments - from enterprises and household businesses to individuals in remote and rural areas. In doing so, the Bank actively contributes to local economic growth, create more job opportunities, and increase state budget revenue.

Beyond simply expanding our physical network, HDBank is a pioneer in financial inclusion and digital transformation to bring banking offerings closer to our customers. Currently, 94% of retail transactions are conducted on digital channels, enabling our clients to access modern, convenient, and secure financial services regardless of their location. This not only optimizes user experience but also enables robust digital transformation at the local level, fostering the sustainable development of the digital economy.

In our ongoing efforts to expand regionally, HDBank continued to forge partnerships with leading international financial institutions, including IFC, DEG, Affinity Equity Partners, ADB, LeapFrog Investments, Proparco, and reputable domestic and international banks, attracting hundreds of millions of USD. This capital inflow not only strengthened our financial capacity but also contributed to promoting sustainable credit, supporting businesses and individuals in accessing concessional loans, and fostering a sustainable economic ecosystem

HDBank, a long-standing ESG pioneer, was among the first banks to offer green credit in Vietnam and quickly secured our place as a market leader for years.

In 2024, HDBank continued to be a pioneer in the effective implementation of our ESG strategy. This includes the development of an Environmental and Social Risk Management System and the establishment of an ESG Committee under the Board of Directors to lead and oversee sustainable development initiatives. HDBank was also a pioneer in issuing an independent Sustainability Report in 2024. Furthermore, in collaboration with PwC, HDBank became the first bank in Vietnam to implement a comprehensive “ESG Governance and Sustainable Finance” project.

In January, 2025, HDBank became one of the first private banks in Vietnam to successfully issue VND 3 trillion in green bonds, securing medium to long-term funds for environmentally beneficial and green economic projects. Prior to issuing green bonds, HDBank had already become one of the first banks in Vietnam to publish a “Sustainable Finance Framework” in accordance with ICMA and LMA standards. This framework was developed with technical assistance from the International Finance Corporation (IFC), a member of the World Bank (WB), and received a “very good” rating from the international credit rating agency Moody’s.

For six consecutive years, HDBank has consistently ranked among the Top 20 for Best Sustainability Index on the Ho Chi Minh Stock Exchange (HoSE). This commitment to sustainability has also earned HDBank high recognition from international financial institutions like IFC, DEG, and Proparco, particularly for our work in climate finance and gender equality.

Years ago, HDBank took the lead to make substantial investments in numerous digital transformation projects, yielding positive results and exponential growth across various aspects.

In 2024, up to 94% of our retail transactions were conducted on digital platforms. Digital channels also contributed to 80% of new customer acquisitions, with bank-wide new customers totaling over 2 million. The number of transaction volumes surpassed 100 million, and digital deposit balances experienced exponential growth. Digitalization of the customer journey and operational processes, and application of big data analytics, robots, and AI in customer service were promoted for increased productivity and optimized costs.

In 2024, the Galaxy Innovation Hub (GIHub), an exemplary industrial transformation model developed by HDBank, officially launched. This milestone not only marks a significant advancement in our technological infrastructure but also fosters an innovative ecosystem to drive sustainable growth. GIHub, along with the key technology projects being implemented by HDBank at the Saigon Hi-Tech Park, are the initial successes of HDBank and our partners’ continuous commitments and actions to drive innovation and industrial transformation, contributing to driving sustainable development of Ho Chi Minh City and Vietnam.

On January 15, 2025, at the National Forum on Vietnamese Digital Technology Enterprises, the Ministry of Information and Communications announced eight leading enterprises to undertake the mission of mastering strategic technologies for Vietnam. Notably, HDBank was entrusted with mastering blockchain technology.

HDBank’s shares (HDB) experienced an exceptionally successful year on the Vietnamese stock market in 2024, soaring by an impressive 56.9% and notably outpacing the overall market. This is evident in the significant outperformance of HDB shares, growing at 3 times the VN30’s increase (18.9%) and 4.7 times the VN-Index’s increase (12.1%). Also, HDBank’s market capitalization surged by 51.8% to VND 89,124 billion, solidifying our standing as a top-three company in terms of market capitalization growth within the VN30 index.

HDBank maintained a high and stable dividend payout, totaling 30% for 2024, including 10% in cash, demonstrating our commitment to shareholder benefits. To strengthen engagement and provide insights to our investors, HDBank successfully organized a number of large-scale Investor Conferences. These events underscores HDBank’s commitment to transparency and enables investors to gain a more comprehensive understanding of the bank’s business operations and growth potential.

Over our 35 years of growth, HDBank has established a distinct brand identity built on unique cultural pillars: pioneering a green culture, fostering a modern digital culture, ensuring efficient operations, and cultivating a united, humane team dedicated to sharing positive values with the community.

Understanding that our people are our most valuable asset, HDBank is committed to cultivating a happy and professional workplace, where each member of our team is empowered to feel proud and confident in their personal development. HDBank stands out in the market through our innovative training programs, notably the “HDBank Next Leader” program and the “Fly into the Future” learning expedition to Thailand. These programs have been recognized not only internally but also externally through awards from both esteemed domestic and international organizations. For eight consecutive years, HDBank has been honored with the “Best Companies to Work for in Asia” award by HR Asia, a leading human resources magazine in Asia.

In 2024, HDBank continued our strong performance in contributing to national and Ho Chi Minh City’s socio-economic development. This is evidenced by our contribution of over VND 5.6 trillion to the state budget, an increase of 104% compared to 2023. 2024 marked the sixth consecutive year that HDBank has been recognized with a Certificate of Merit from the Ho Chi Minh City People’s Committee for significant contributions to the state budget. Over the six-year period from 2019 to 2024, our total contribution to the state budget reached VND 15.2 trillion.

Actively engaging in and leading community initiatives and social development over the years, HDBankers across the nation have embarked on thousands of journeys to spread love, which resulted in 50,000 health insurance cards for near-poor households, 32,000 cataract surgeries for the impoverished, nearly 1,000 charity houses nationwide, 10,000 scholarships for excellent students, and bridges for impoverished communities in the Mekong Delta. HDBank has also sponsored the annual HDBank Cup International Chess Tournament for a decade and the HDBank National Futsal Championship since 2017, fostering a connection between Vietnam and the global community and promoting the country internationally.

Throughout our 35-year journey of remarkable achievements, HDBank is proud to have received a number of both domestic and international prestigious awards.

HDBank is honored to receive the Second-Class Labor Medal twice, the Third-Class Labor Medal three times, numerous Certificates of Merit and Emulation Flags from the Government, and years of consecutive Certificates of Merit from the Chairman of the Ho Chi Minh City People’s Committee for significant contributions to the state budget.

HDBank has consistently earned prestigious recognition at the Listed Company Awards for years for pioneering in the finance and banking sector and committing to transparent disclosure and professional governance practices. This is in addition to other reputable awards such as National Brand, Vietnam Best Growth, and Best Digital Transformation Bank. HDBank is also honored with the “Companies with Best Corporate Governance” award at the prestigious 2024 Vietnam Listed Company Awards (VLCA).

For several consecutive years, HDBank has also received numerous prestigious international awards, including the “Vietnam - Outstanding Issuing Bank - Dynamic Growth” by IFC, “Green Deal Award” by ADB, “Best Bank for Sustainable Finance” by The Asset, “Best Green Financing in Vietnam” by The Asian Banker, “Citi Excellent Straight Through Processing Award” by Citibank, and others by JP Morgan Chase, Wells Fargo, etc.

In 2024, its robust and comprehensive digital transformation contributed to HD SAISON’s positive business results, including a profit growth of VND 1,214 billion, an increase of 83.9% compared to 2023. As of December 31, 2024, HD SAISON had served over 11 million customers through a network of more than 26,000 service points nationwide. Thanks to the effective risk management technology, a legacy of Société Générale - Republic of France, HD SAISON has been able to consistently maintain a low and stable non-performing loan ratio.

In 2024, HD SAISON maintained its leading position in the motorcycle installment loan market with a 36% market share and also achieved the highest return among consumer finance companies.

Given HD SAISON’s positive business results and the trust of its partners, the International Finance Corporation (IFC) has approved a USD 50 million investment via a 3-year senior loan. This funding will enable the company to expand lending to customers who currently may not qualify for traditional bank loans.

Previously, HD SAISON made a strong impression by launching a VND 10 trillion concessional consumer loan package, of which the interest rate is just half of the market rate, for workers. This program addressed workers’ immediate borrowing needs while also aiming to gradually foster responsible consumer lending and healthy financial management, thereby helping to combat predatory lending. Also in 2024, HD SAISON independently secured concessional funding and continued to expand the worker loan package program with a funding of VND 15 trillion.